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Fuzu

About Fuzu

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Customer Service Representative

Excel And Grace Consulting

Lagos,Nigeria

Closing: May 3, 2024

Closing today

Published: Apr 18, 2024 (16 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Qualifications

HND, B.Sc in any related discipline
Proven experience in customer service or sales, preferably in the real estate industry.
Excellent oral and written communication skills, with a professional and friendly demeanor.
Strong organizational skills and attention to detail.
Proficiency in using office productivity tools (e.g., Microsoft Office Suite).
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of local real estate market trends and regulations is a plus.

Responsibilities

Qualifications

HND, B.Sc in any related discipline
Proven experience in customer service or sales, preferably in the real estate industry.
Excellent oral and written communication skills, with a professional and friendly demeanor.
Strong organizational skills and attention to detail.
Proficiency in using office productivity tools (e.g., Microsoft Office Suite).
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of local real estate market trends and regulations is a plus.

Job Description

Respond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.
Build rapport with potential clients, understand their real estate needs and goals, and guide them through the initial stages of the buying or selling process.
Schedule appointments and inspection of sites for clients with our agents and surveyor.
Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.
Maintain accurate and up-to-date records of client interactions.
Collaborate with real estate agents and other team members to ensure a seamless and efficient experience for clients.
Assist with administrative tasks, such as document management, data entry, and general office support.

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